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Eric Craig - Part 2
Continental Airlines, Managing Director of Technology

Meet Eric Craig, Managing Director of Technology for Continental Airlines. Find out how Eric satisfies regulatory PCI and customer security requirements for Continental Airlines with Windows Vista and Windows 7.

Views: 12026
Duration: 05:27
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Eric Craig said:

The video segment was produced a few months ago and the deployment data is out of date.  We now have Windows 7 out of the lab and in the user acceptance part of the testing.  Our test environments include Reservations, airport ticketing/gate and maintenance - operationally criticla areas.

We continue to find that applications that run on Vista SP1 run on Windows 7 unless the application performs a hard version check.  The last itmes we are waiting on are the usual suspects with OS migrations - drivers and AV engines.  HP has been a great partner and already provides stable drivers for their more modern business line PCs/laptops.  The Symantec End Point (SEP) beta client has been stable so far.

We have roughly 80 Windows 7 units in production.

Posted on Sunday, July 26, 2009 9:31 AM
/13.aspx Brief Update

The video segment was produced a few months ago and the deployment data is out of date.  We now have Windows 7 out of the lab and in the user acceptance part of the testing.  Our test environments include Reservations, airport ticketing/gate and maintenance - operationally criticla areas.

We continue to find that applications that run on Vista SP1 run on Windows 7 unless the application performs a hard version check.  The last itmes we are waiting on are the usual suspects with OS migrations - drivers and AV engines.  HP has been a great partner and already provides stable drivers for their more modern business line PCs/laptops.  The Symantec End Point (SEP) beta client has been stable so far.

We have roughly 80 Windows 7 units in production.

07-26-2009 2,101 8,894 Report Abuse
Eric Craig said:

Jan, I am happy to hear from a fellow 21 year Continental veteran.   First, you should know that we do have a limited number of Macs on the Continental network.  They support some specialty applications in Corporate Communications, Marketing and at the Print Shop.  I will disagree with you on the monopoly position.  By enforcing standards at the hardware and operating system layers, Continental has greatly reduced its IT operating budget and is far more nimble.  As a case in point, when we wanted to configure PCs for reduced power consumption during off hours, we only had to deal with one operating system and just a handful of NICs.  We were able to craft the solution in just a few days, test in a limited environment, and know that the solution would work everywhere.  

Don’t worry.  I have some personnel in my department that love their Macs and they help to keep any competitive analysis honest.

Posted on Wednesday, June 03, 2009 7:22 PM
/13.aspx Response to Jan Trojanowski

Jan, I am happy to hear from a fellow 21 year Continental veteran.   First, you should know that we do have a limited number of Macs on the Continental network.  They support some specialty applications in Corporate Communications, Marketing and at the Print Shop.  I will disagree with you on the monopoly position.  By enforcing standards at the hardware and operating system layers, Continental has greatly reduced its IT operating budget and is far more nimble.  As a case in point, when we wanted to configure PCs for reduced power consumption during off hours, we only had to deal with one operating system and just a handful of NICs.  We were able to craft the solution in just a few days, test in a limited environment, and know that the solution would work everywhere.  

Don’t worry.  I have some personnel in my department that love their Macs and they help to keep any competitive analysis honest.

06-03-2009 2,101 8,777 Report Abuse
Jan Trojanowski said:

I would like to see Continental Airlines going both directions;

Windows & Mac. I have been using Windows for many years including

my 21 years career with Continental. Now I use both Mac & Windows and I see lot of superiority of Mac...

Monopoly is a never good solution.

Versatility is the key to many...

Best regards,

Jan

Posted on Wednesday, May 13, 2009 8:32 AM
/13.aspx Capt. (retired)

I would like to see Continental Airlines going both directions;

Windows & Mac. I have been using Windows for many years including

my 21 years career with Continental. Now I use both Mac & Windows and I see lot of superiority of Mac...

Monopoly is a never good solution.

Versatility is the key to many...

Best regards,

Jan

05-13-2009 2,101 262 Report Abuse
Jorg said:

Yes those tools are great. Please MS buy those tools and add the 5 most useful MB in Vista. Do it and you have one more client immediately!

Posted on Thursday, April 30, 2009 7:36 AM
/13.aspx re: Eric Craig - Part 2

Yes those tools are great. Please MS buy those tools and add the 5 most useful MB in Vista. Do it and you have one more client immediately!

04-30-2009 2,101 89 Report Abuse
Seb said:

I would like that the basic of what I expect from OS exist in Vista or W7. Now I have to use Total Commander (dual panel, favorites, ftp, search, copy without deleting all,... all is much beter!)  instead of the crazy explorer and to move lots of file, i cannot do without Tera Copy. Damn this is not normal! In the meantime, i keep my WXP.

Posted on Thursday, April 30, 2009 7:31 AM
/13.aspx re: Eric Craig - Part 2

I would like that the basic of what I expect from OS exist in Vista or W7. Now I have to use Total Commander (dual panel, favorites, ftp, search, copy without deleting all,... all is much beter!)  instead of the crazy explorer and to move lots of file, i cannot do without Tera Copy. Damn this is not normal! In the meantime, i keep my WXP.

04-30-2009 2,101 88 Report Abuse
Dave said:

How can windows 7 help in a small networking business?

Posted on Thursday, April 30, 2009 1:35 AM
/13.aspx re: Eric Craig - Part 2

How can windows 7 help in a small networking business?

04-30-2009 2,101 83 Report Abuse
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