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Jon DeVaan
Microsoft Sr VP Windows Core Operating System

Meet Jon DeVaan, Sr VP Windows Operating System - hear what's behind the Windows 7 engineering process and his personal accountability for Windows 7.

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COMMENTS
stephenr said:

Frank,

It sounds like you do not have a genuine copy of windows as the black desktop is a symptom of a non-geniune Windows install.

Visit www.microsoft.com/genuine to learn more.

Posted on Friday, February 19, 2010 8:32 PM
/7.aspx re: Jon DeVaan

Frank,

It sounds like you do not have a genuine copy of windows as the black desktop is a symptom of a non-geniune Windows install.

Visit www.microsoft.com/genuine to learn more.

 02-19-2010 2,105 9,185 Report Abuse
Frank Charney said:

Recently I installed a Windows 7 upgrade - in keeping up with the latest and the greatest - on my computer. Even obtaining assistance from India through support.microsoft.com/ea (ea meaning Easy Assist), I downloaded my large quantity of files. It  took several hours in converting from Windows Vista to Windows 7, because the files are completely reconfigured. The Win 7 features on my three-year-old Gateway computer appear to be fine, except for one disturbing factor; i.e. the Desktop on my computer screen remains black underneath the icons. There is a Win 7 feature called Personalization that is supposed to provides the capability to display a Microsoft logo or picture on the desktop. I am unable to obtain this feature.

   Contact with Gateway provided no solution, thinking they must possess is a driver. No luck.

   I would appreciate your suggestions.

Posted on Wednesday, February 17, 2010 7:04 PM
/7.aspx re: Jon DeVaan

Recently I installed a Windows 7 upgrade - in keeping up with the latest and the greatest - on my computer. Even obtaining assistance from India through support.microsoft.com/ea (ea meaning Easy Assist), I downloaded my large quantity of files. It  took several hours in converting from Windows Vista to Windows 7, because the files are completely reconfigured. The Win 7 features on my three-year-old Gateway computer appear to be fine, except for one disturbing factor; i.e. the Desktop on my computer screen remains black underneath the icons. There is a Win 7 feature called Personalization that is supposed to provides the capability to display a Microsoft logo or picture on the desktop. I am unable to obtain this feature.

   Contact with Gateway provided no solution, thinking they must possess is a driver. No luck.

   I would appreciate your suggestions.

 02-17-2010 2,101 9,181 Report Abuse
andre said:

tu as est bonjours bien merci

Posted on Wednesday, February 17, 2010 5:26 PM
/7.aspx re: Jon DeVaan

tu as est bonjours bien merci

 02-17-2010 2,101 9,180 Report Abuse
Martin said:

Well said about Windows 7

Posted on Friday, February 12, 2010 1:05 PM
/7.aspx re: Jon DeVaan

Well said about Windows 7

 02-12-2010 2,101 9,172 Report Abuse
stephenr said:

Erwin,

Questions like this are best are best answered in our support forums here: answers.microsoft.com/.../default.aspx

Posted on Wednesday, February 03, 2010 11:41 AM
/7.aspx re: Jon DeVaan

Erwin,

Questions like this are best are best answered in our support forums here: answers.microsoft.com/.../default.aspx

 02-03-2010 2,105 9,162 Report Abuse
stephenr said:

Arthur,

Curious to hear more about your issues. Are you using an older machine? Does the manufacture not have drivers for your audio card? Are you running older software that was not compatable with Windows Vista and now Windows 7?

I am curious to learn more behind your comments.

Posted on Wednesday, February 03, 2010 11:39 AM
/7.aspx re: Jon DeVaan

Arthur,

Curious to hear more about your issues. Are you using an older machine? Does the manufacture not have drivers for your audio card? Are you running older software that was not compatable with Windows Vista and now Windows 7?

I am curious to learn more behind your comments.

 02-03-2010 2,105 9,161 Report Abuse
Arthur Harris said:

Looks just like Vista problematic. Audio problems. Problems with downward Compatibility issues.  Maybe good for office applications  not good for real world applications for designers and media windows 7 sucks !! XP pro better and faster.

Posted on Wednesday, February 03, 2010 11:01 AM
/7.aspx re: Jon DeVaan

Looks just like Vista problematic. Audio problems. Problems with downward Compatibility issues.  Maybe good for office applications  not good for real world applications for designers and media windows 7 sucks !! XP pro better and faster.

 02-03-2010 2,101 9,160 Report Abuse
Erwin said:

Iturned on my new laptop with windows 7 home edition on it the second time and blue screen shows up and say that the computer is trying to configure windows and that i should not truned of the computer. I waited for 2hrs and nothing happens. What might be the problem? Help. Thank you.

Posted on Wednesday, December 16, 2009 2:34 PM
/7.aspx re: Jon DeVaan

Iturned on my new laptop with windows 7 home edition on it the second time and blue screen shows up and say that the computer is trying to configure windows and that i should not truned of the computer. I waited for 2hrs and nothing happens. What might be the problem? Help. Thank you.

 12-16-2009 2,101 9,091 Report Abuse
dave said:

go and look up all your tech support by your computer model or name of computer....... go to your website for the tech support by model or what ever and download new updates or drivers for your system  that is the reason it been working on it so much time to update most drivers....

Posted on Saturday, December 12, 2009 9:33 AM
/7.aspx everyone

go and look up all your tech support by your computer model or name of computer....... go to your website for the tech support by model or what ever and download new updates or drivers for your system  that is the reason it been working on it so much time to update most drivers....

 12-12-2009 2,101 9,077 Report Abuse
stephenr said:

Carolyn,

Questions liuke these are best answered on our Windows 7 Forums. They are located here: social.technet.microsoft.com/.../w7itpro

Posted on Wednesday, December 02, 2009 4:30 PM
/7.aspx re: Jon DeVaan

Carolyn,

Questions liuke these are best answered on our Windows 7 Forums. They are located here: social.technet.microsoft.com/.../w7itpro

 12-02-2009 2,105 9,054 Report Abuse
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Jon DeVaan
Microsoft Sr VP Windows Core Operating System

Meet Jon DeVaan, Sr VP Windows Operating System - hear what's behind the Windows 7 engineering process and his personal accountability for Windows 7.

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